Part of being a Foundation Trust means that we have more ‘freedoms’ – we can now spend our surplus where ‘we’ think its needed most and develop and redesign services as ‘we’ see necessary. These are really important decisions which will inevitably affect staff, patients, carers and often people living locally too so we need to be accountable to these people for the decisions we make.
We always welcome the views of staff, patients and carers to help us improve service delivery and design. This is encouraged in a number of ways – locally through ‘Your Opinion Counts’, the work of the Listen to Learn Steering Group, local collaborative meetings; public consultations to name but a few and more widely through our positive relationships with the community and voluntary sector and local user and carer groups.
Membership is another process enabling individuals to share their views in a more formal way. It also serves as a way in which the Trust can communicate its plans with local communities through its membership.