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Coronavirus (COVID-19)

We have a number of temporary service changes in light of the Coronavirus pandemic. Temporary changes to our services.


We have a range of information and advice here: Coronavirus information.

Contact us

Location(s) of Service Delivery Base Point

St John’s Information & Support Centre

Telephone – 01302 796008

Fax – 01302 798080

Hours of Service

Normal hours of operation 8.30am to 4.30pm Monday to Friday.

Bassetlaw Outreach Clinics

Tuxford Health Centre – alternate Wednesdays 8.30am to 4.30pm.

Retford Primary Care Centre, Retford – weekly Fridays 8.30am to 4.30pm

Doncaster Outreach Clinic

The Vermuyden Centre, Thorne – weekly Tuesdays 8.30am to 4.30pm

Weekends and Bank Holidays we are closed, but there is enough flexibility to meet the needs of service users and other professionals in the care pathway.

The service has an answerphone facility for periods when administrative staff are not available. The message clearly states that the service is not an emergency service and that if necessary the individual should contact their GP or Out of Hours Service. All assessments will take place in the service users preferred place of care; own home, residential home, nursing home, GP surgery or other appropriate location e.g. – dedicated TVALS clinic.