If you, or someone you know has concerns about their immediate health and you or they are already registered with one of our services then please use the following contact methods to get the help you need:
During office hours
- Phone your GP
- Phone your care coordinator / lead professional or other mental health worker
- Phone Mental Health Access Team/Single Point of Contact on 01302 566999
Outside of office hours
Please phone our RDaSH teams for support, including crisis support, on the numbers below:
- Doncaster – Freephone 0800 804 8999
- Rotherham – Freephone 0800 652 9571
- North Lincolnshire – Freephone 0800 015 0211.
One of our trained call handlers will signpost you to the most appropriate service depending on your level of need. This may include your out of hours GP, a voluntary organisation or our Access/Crisis Team.
Alternatively you can call The Samaritans free of charge on 116 123.
Hard of hearing? Deaf? Text phone service
For anyone unable to use the standard telephone line, ie hard of hearing, we also have a text phone service. Numbers to text are:
- North Lincolnshire – 07918 372894
- Rotherham – 07974 603610
- Doncaster – 07967 793815
Accident and Emergency/calling 999
ONLY call A&E or 999 when someone requires serious or life-threatening immediate emergency mental or physical health assistance.
Other support – non-urgent:
Talking shop and Improving Access to Psychological Therapies
If you are feeling anxious or depressed our Talking Shop and Improving Access to Psychological Therapies Teams (IAPT) may be able to help you.
Doncaster Talking Shop on 01302 565556
IAPT Long Term Conditions Service on 01302 566999 or 01302 379563
Our service is currently provided via telephone/video conferencing.
Rotherham IAPT team on 01709 447755.
Scunthorpe Talking Shop on 01724 867297
Consultation is by telephone
Why not visit our website for more information – which includes a range of self help
Voluntary sector and other support
Rethink 24 hour helpline – 0808 801 0442
Rethink Mental illness’ provides a local self-referral 24/7 Doncaster helpline offering emotional support, information and signposting to people affected by mental illness, aged 16 and over. The Rethink service has a network of support groups for those who wish to talk about their experiences and receive peer support. It also provides short term accommodation for people suffering with mental health crisis, available by contacting Rethink and asking for the Single Point of Access Mental Health Crisis Hub
Safe Space, Intake
We also have a mental health Safe Space in Intake – to access this please call 01302 566999
The Haven (6pm – midnight) on 01724 279500
The Haven is for anyone over the age of 16 living in North Lincolnshire who is experiencing mental distress. Support can be accessed by phoning and leaving a message, staff are working from home and will check the voicemail regularly and return calls.
A new 24/7 support helpline service – freephone 08081 968442
Useful external links
Mental health support, not crisis support, is available at Give Us A Shout
Social Isolation Alliance
The Social Isolation and Loneliness Alliance (SIA) is a collaboration of partners from the public, voluntary, community and faith sectors who are committed to reducing social isolation and loneliness in Doncaster. Anyone who needs help or advice or has no other support can ring the SIA Helpline seven days a week Monday to Friday from 8am to 8pm and Saturday and Sunday 8am to 6pm.
Helpline: 01302 430322