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Coronavirus (COVID-19)

We have a number of temporary service changes in light of the Coronavirus pandemic. Temporary changes to our services.

Visiting

We have a range of information and advice here: Coronavirus information.

Suffering anxiety, depression, low mood, stress?

We can help! Free, confidential NHS talking therapy service to help you. For more details visit Improving Access to Psychological Therapies.

What to do in an emergency

If you, or someone you know has concerns about their immediate health and you or they are already registered with one of our services then please use the following contact methods to get the help you need:

During office hours

  • Phone your GP
  • Phone your care coordinator / lead professional or other mental health worker
  • Phone Mental Health Access Team/Single Point of Contact  on 01302 566999

Outside of office hours

Please phone our RDaSH teams for support, including crisis support, on the numbers below:

  • Doncaster – Freephone 0800 804 8999
  • Rotherham – Freephone 0800 652 9571
  • North Lincolnshire – Freephone 0800 015 0211.

One of our trained call handlers will signpost you to the most appropriate service depending on your level of need. This may include your out of hours GP, a voluntary organisation or our Access/Crisis Team.

Alternatively you can call The Samaritans free of charge on 116 123.

Hard of hearing? Deaf? Text phone service

For anyone unable to use the standard telephone line, ie hard of hearing, we also have a text phone service.  Numbers to text are:

  • North Lincolnshire – 07918 372894
  • Rotherham – 07974 603610
  • Doncaster – 07967 793815

Accident and Emergency/calling 999

ONLY call A&E or 999 when someone requires serious or life-threatening immediate emergency mental or physical health assistance.

Other support – non-urgent:

Talking shop and Improving Access to Psychological Therapies

If you are feeling anxious or depressed our Talking Shop and Improving Access to Psychological Therapies Teams (IAPT) may be able to help you.

Doncaster

Doncaster Talking Shop on 01302 565556

IAPT Long Term Conditions Service on 01302 566999 or 01302 379563

Our service is currently provided via telephone/video conferencing.

Rotherham

Rotherham IAPT team on 01709 447755.

Scunthorpe

Scunthorpe Talking Shop on 01724 867297

Consultation is by telephone

Why not visit our website for more information – which includes a range of self help

Voluntary sector and other support

Doncaster

Rethink 24 hour helpline – 0808 801 0442

Rethink Mental illness’ provides a local self-referral 24/7 Doncaster helpline offering emotional support, information and signposting to people affected by mental illness, aged 16 and over. The Rethink service has a network of support groups for those who wish to talk about their experiences and receive peer support. It also provides short term accommodation for people suffering with mental health crisis, available by contacting Rethink and asking for the Single Point of Access Mental Health Crisis Hub

Safe Space, Intake

We also have a mental health Safe Space in Intake – to access this please call 01302 566999

North Lincolnshire

The Haven (6pm – midnight) on 01724 279500

The Haven is for anyone over the age of 16 living in North Lincolnshire who is experiencing mental distress. Support can be accessed by phoning and leaving a message, staff are working from home and will check the voicemail regularly and return calls.

A new 24/7 support helpline service – freephone 08081 968442

This new 24/7 support helpline is for anyone living in North Lincolnshire – from children to adults and older adults who need support for their mental health. 

Useful external links

Mental Health External Links

Mental health support, not crisis support, is available at Give Us A Shout

Social Isolation Alliance

The Social Isolation and Loneliness Alliance (SIA) is a collaboration of partners from the public, voluntary, community and faith sectors who are committed to reducing social isolation and loneliness in Doncaster. Anyone who needs help or advice or has no other support can ring the SIA Helpline seven days a week Monday to Friday from 8am to 8pm and Saturday and Sunday 8am to 6pm.

Helpline: 01302 430322