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Coronavirus (COVID-19)

We have a number of temporary service changes in light of the Coronavirus pandemic. Temporary changes to our services.


We have a range of information and advice here: Coronavirus information.

What to do in an emergency

exclamation-mark-blackIf you, or someone you know has concerns about their immediate health and you or they are already registered with one of our services then please use the following contact methods to get the help you need:

During office hours

  • Phone your GP
  • Phone your care coordinator / lead professional or other mental health worker
  • Phone Mental Health Access Team/Single Point of Contact   –  01302 566999

Outside of office hours

Please phone our RDaSH teams for support, including crisis support, on the numbers below:

  • Doncaster – Freephone 0800 804 8999
  • Rotherham – Freephone 0800 652 9571
  • North Lincolnshire –  0800 015 0211

One of our trained call handlers will signpost you to the most appropriate service depending on your level of need. This may include your out of hours GP, a voluntary organisation or our Access/Crisis Team.

Alternatively you can call The Samaritans free of charge on  116 123.

Accident and Emergency/calling 999

ONLY call A&E or 999 when someone requires serious or life-threatening immediate emergency mental or physical health assistance.

Other support:

Talking shop and Improving Access to Psychological Therapies

If you are feeling anxious or depressed our Talking Shop and Improving Access to Psychological Therapies Teams (IAPT) may be able to help you.


Doncaster Talking Shop – 01302 565556

IAPT Long Term Conditions Service – 01302 566999 or 01302 379563

Our service is currently provided via telephone/video conferencing.


Rotherham IAPT team – 01709 447755.


Scunthorpe Talking Shop – 07967 793433

Consultation is by telephone

Why not visit our website for more information – which includes a range of self help

Voluntary sector and other support


Rethink 24 hour helpline – 0808 801 0442

Rethink Mental illness’ provides a local self-referral 24/7 Doncaster helpline offering emotional support, information and signposting to people affected by mental illness, aged 16 and over. The Rethink service has a network of support groups for those who wish to talk about their experiences and receive peer support. It also provides short term accommodation for people suffering with mental health crisis, available by contacting Rethink and asking for the SPA Mental Health Crisis Hub

Safe Space, Intake

We also have a mental health Safe Space in Intake – to access this please call 01302 566999

North Lincolnshire

The Haven (6pm – midnight) – 01724 279500

The Haven is for anyone over the age of 16 living in North Lincolnshire who is experiencing mental distress. Support can be accessed by phoning and leaving a message, staff are working from home and will check the voicemail regularly and return calls.

Useful external links