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Coronavirus (COVID-19)

We have a number of temporary service changes in light of the Coronavirus pandemic. Temporary changes to our services.


We have a range of information and advice here: Coronavirus information.

What to do in an emergency

exclamation-mark-blackIf you live in Doncaster:

During office hours

Please phone the Community Mental Health Team on (01302) 796104.

Outside of office hours

Please phone the our RDaSH mental health team on Freephone 0800 804 8999.

If you live in Rotherham

During office hours

Please contact the Community Mental Health Team on (01709) 302902

Outside of office hours

Please phone the Access/Crisis Team on Freephone 0800 652 9571

If you live in North Lincolnshire

During office hours

  • Please contact your care co-ordinator, or lead professional -reception telephone (01724) 270363. If they are not available, the receptionist will put you in touch with a member of staff who can deal with your concerns.
  • Call reception on telephone (01724) 270363.

Outside of office hours

Our North Lincolnshire Crisis Team can be contacted on Freephone 0800 015 0211.

Text phone

For anyone unable to use the standard telephone line, ie hard of hearing, we also have a text phone service in North Lincolnshire – 07918 372894

If you have a personal budget, you may have an allocated amount to use for emergency respite.

If you feel the situation is deteriorating, please contact your care team as soon as possible so contingency plans can be put in place (for example additional help for a short period of time) for out of hours emergencies.

Follow this link to visit the NHS Choices website, which has a full list of other useful helplines that offer expert advice.

Accident and Emergency/calling 999

ONLY call A&E or 999 when someone requires serious or life-threatening immediate emergency mental or physical health assistance.

Other support:

Talking shop and Improving Access to Psychological Therapies

If you are feeling anxious or depressed our Talking Shop and Improving Access to Psychological Therapies Teams (IAPT) may be able to help you.


Doncaster Talking Shop – 01302 565556

IAPT Long Term Conditions Service – 01302 566999 or 01302 379563

Our service is currently provided via telephone/video conferencing.


Rotherham IAPT team – 01709 447755.


Scunthorpe Talking Shop – 07967 793433

Consultation is by telephone

Why not visit our website for more information – which includes a range of self help

Voluntary sector and other support


Rethink helpline – 0808 801 0442

We also have a mental health Safe Space in Intake – to access this please call 01302 566999

North Lincolnshire

The Haven (6pm – midnight) – 01724 279500

The Haven is for anyone over the age of 16 living in North Lincolnshire who is experiencing mental distress. Support can be accessed by phoning and leaving a message, staff are working from home and will check the voicemail regularly and return calls.