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Coronavirus (COVID-19)

We have a number of temporary service changes in light of the Coronavirus pandemic. Temporary changes to our services.


We have a range of information and advice here: Coronavirus information.

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Coronavirus information

All of our coronavirus information, including temporary service changes, visiting arrangements, and a wealth of help and advice are available on the following pages.


Suspected coronavirus (COVID-19)

This leaflet is for patients with suspected coronavirus who have not been admitted to hospital and will be isolating at home.

Important information to keep you safe when isolating at home

Test and Trace QR codes

Similar to pubs and restaurants, the NHS, including RDaSH, has introduced QR codes for certain areas on our sites to make it easier to test and trace patients, colleagues and visitors, if required.  If you don’t have a smart phone, we will take your details. This is so if someone contracts COVID-19 in that area, everyone who has visited that area can be traced easily.

You will see QR codes around our sites, mainly in service waiting areas  and café type areas.

To use it simply download an app. Full details are here:

NHS test and trace introducing-the-app

NHS COVID-19 App Privacy FAQ’s

The use of face coverings when coming to hospital at RDASH

In line with recommendations from the World Health Organisation, we have introduced new measures at RDASH to keep visitors, patients, and our colleagues safe.

Since Monday, 15 June 2020 you will need to wear a face covering when you come to hospital as a visitor or outpatient.

What does this mean for me?

We can all play a role in reducing the spread of coronavirus and keeping our hospitals safe. If you are coming to hospital as a visitor or for planned outpatient care, it is important that you wear a face covering at all times. This is for your safety and the safety of other patients and our colleagues.

Face coverings can be cloth and/or homemade, and advice on how to wear and make one can be found on the government website. Face coverings worn as part of religious beliefs or cultural practice are also acceptable, providing they are not loose and cover the mouth and nose.

We are asking that you plan in advance and bring a face covering with you whenever possible, but if you do not have one available when you come to hospital, please see a member of staff on arrival and we will provide you with one.

If you are using your own face covering please take it home with you.

If you do not have a face covering a face covering or mask will be provided by the hospital on arrival.

These will be available through reception colleagues during the hours of 9am to 5pm Monday-Friday.

Out of hours, a member of the ward staff will greet you and provide you with a face mask.

You will be asked by the staff member to dispose of the face mask as you exit the building in the waste bin provided.

If you are currently shielding and have been provided with a surgical face mask for your appointments, please continue to use this. If you have not been provided with a surgical face mask, you should wear a face covering.

For some people, wearing a face covering may be difficult due to physical or mental health conditions. In these instances, other measures will be considered on a case by case basis, for example timed appointments and being seen immediately on arrival.

If you are a deaf or hearing impaired, our staff have a range of communication options to ensure that they can communicate effectively with you. This might include the use of clear masks where possible, as well as visual aids such as writing things down, speech to text apps and sign language.

All visitors will be expected to comply with existing social distancing and hand hygiene measures in addition to the face coverings while in the hospital setting.

Frequently asked questions about face masks and face coverings


For the latest information on shielding please visit the Government website here