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Coronavirus (COVID-19)

We have a number of temporary service changes in light of the Coronavirus pandemic. Temporary changes to our services.


We have a range of information and advice here: Coronavirus information.

Suffering anxiety, depression, low mood, stress?

We can help! Free, confidential NHS talking therapy service to help you. For more details visit Improving Access to Psychological Therapies.

Individual support/intervention you can access

Positive Management of Pressure/Stress In the Workplace Policy
The Trust is committed to supporting the well being of its staff and recognises that maintaining both the physical and mental health of its workforce results not only in more effective delivery of services but also in the Trust being a good place to work.
Many of the factors which impact upon physical health are addressed through existing Health and Safety policies. This policy therefore places emphasis on maintaining positive mental health and in particular recognises how, unless proper arrangements are in place, stress in the workplace can impact adversely on this objective. The policy recognises the importance of identifying and managing workplace pressures and of providing a positive and supportive environment and climate. The policy can be seen by clicking the link below

Healthy Workplaces; Staff Support and Stress at Work Policy

Work Related Stress
The Trust has in place a system of risk assessment for identified stress at work, The risk assessment can be used on an individual basis or on a team/departmental basis to identify and address issues.
A pro-forma to assist in the identification of risk once stress at work has been identified can be found at the link below. This should be completed jointly by the employee and line manager. This assessment should be completed at any point where an employee identifies that they are experiencing stress attributable entirely or in part to the workplace.

Work Related Stress Risk Assessment

It is well recognised that prevention of stress is better than treating the effects after stress has become unmanageable. The Trust has signed up to use i-Resilience, a tool developed by Robertson Cooper which looks at identifying potential areas which risk an adverse reaction to stress before stress occurs. There is a short questionnaire for individuals to complete and a report is produced indicating areas of concern or where individuals may benefit from additional safeguarding.

i-Resilience Questionnaire

Employee Assistance Programme

24/7 telephone support for staff mental health and wellbeing. Access to free telephone counselling and support for a range of issues:

  •  Anxiety
  • Debt / Financial Wellbeing
  • Depression
  • Domestic Abuse
  • Relationship problems
  • Stress
  • Work-related problems

Call anytime for confidential support (local call charges may apply):

03303 800 658

Visit the website for CBT Workbooks and more information:

#OurNHSPeople Bereavement and Trauma Resources  

There is a now a dedicated team of fully qualified and trained professionals ready to help you at our NHS Bereavement & Trauma Line, a recent addition to #OurNHSPeople Wellbeing Support. There is also a comprehensive range of new resources online for individuals, leaders and teams at This assistance is available from anywhere in the country and is provided by Hospice UK. Specialist counsellors and support workers are available to support NHS staff:

  • who have experienced a bereavement
  • whose wellbeing has been affected by witnessing traumatic deaths as part of their work
  • to discuss any other anxiety or emotional issues they are experiencing as a result of the Coronavirus epidemic.

All calls will be treated in the strictest of confidence and this will be explained to you when you call.

This service is open to you and all NHS workers and is available, seven days a week, between 8am and 8pm. You do not need a referral.  Just call 0300 303 4434

Health and Wellbeing

Our NHS people continue to do extraordinary things in the face of an extraordinary challenge, and so continue to need an extraordinary level of support.

This is why the NHS nationally and locally has developed a range of wellbeing support to care for and protect all of our NHS people, whether at the front line or in supporting services.

All our people, whether substantively employed or agency workers continue have access to a range of support (#OurNHSPeople Wellbeing Support) through one point of contact:

  • a free, independent, wellbeing support helpline 0300 131 7000, available from 7am – 11pm seven days a week, providing confidential listening from trained professionals and signposting to a range of specialist advice – including mental health and financial help
  • if you are in need of bereavement care, after the loss of a loved one, colleague or maybe someone in your care – a confidential bereavement support line, 0300 303 4434 operated by Hospice UK and free to access from 8am – 8pm, seven days a week.
  • a 24/7 text alternative to the above helpline – simply text FRONTLINE to 85258
  • online peer to peer, team and personal resilience support, including through Silver Cloud, and free mindfulness apps including Unmind,  Headspace Sleepio and Daylight

We encourage NHS teams to continue to take advantage of these services. They can be used in addition to the support available from your own NHS organisations. If you would like to give us any feedback or how we could improve our offer please email