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With many people feeling vulnerable with the prospect of being isolated inside a house for a long period of time, Women’s aid have put together some advice for Domestic Abuse survivors around Coronavirus. You can access the information here, however we will share the top tips and contacts for support below.
Silent Solutions is a safety process used by the police for helping Domestic Abuse survivors.
When somebody calls 999, an operator will ask which emergency service is required. If the caller is unable to audibly signal to the operator, the call will be forwarded to an operating system.
If 55 is pressed by the caller, the system will detect this. The operator will then transfer the call to the relevant police force as an emergency. The police call handler will attempt to communicate with the caller through simple yes and no answers, if the caller can’t respond, listen to the direction of the police call handler as they will attempt to help the individual.
See more info here.
If you are in immediate danger – call 999
National Domestic Violence Helpline – 0808 2000 247
The Men’s Advice Line, for male domestic abuse survivors – 0808 801 0327
The Mix, free information and support for under 25s in the UK – 0808 808 4994
National LGBT+ Domestic Abuse Helpline – 0800 999 5428
We as your employer are here to support you.
• Talk to your manager about your situation.
• If you need to change your bank details at short notice, please contact the Payroll Manager Gemma Smith on email@example.com or (mob) / Payroll supervisor Julie Ford : firstname.lastname@example.org or (mob).
• If you are still travelling to work and you are worried in regards to your security whilst on a work premises, please talk to your manager who will help you to contact Human Resources and Estates team.
• If you have a work mobile please don’t hesitate to store the below helpline numbers on there and you can use this to contact services if necessary.
Being in an abusive relationship can cause mental /physical exhaustion and anxiety. There is wellbeing and mental health support available, which we have shared below.
Mental Health and Wellbeing
Counselling Support: Talk to your manager about a referral. Whilst face-to-face appointments may not be available, someone will contact you and will provide support via the phone.
Employee Assistance Programme (24/7 telephone helpline for staff): 03303 800 658
Samaritans (24/7 service): 116 123
Doncaster Domestic Abuse Hub: 01302 737080 / email@example.com (still operating a service, however phone lines may be busy so please leave a message / keep trying)
Rotherham Rise: 0330 2020 571 / firstname.lastname@example.org (still operating a telephone service between 9am-5pm, trailing a morning webchat, see more here
Barnsley IDAS: 0300 110 110
Guidance for Managers
Make sure the staff member is aware of the services that are available to support them (e.g. Counselling / Occupational Health/ EAP/ local agencies) and who they can contact.
If a staff member needs support for their mental health, you can make a referral through to OH counselling services via OHIO. If you are struggling with the time to do so, please contact someone in the HR / Health and Wellbeing team and they will support you to make a referral.
Please do not hesitate to contact the Human Resources team for support, you can find the current contact details here.
Please remember it is not your responsibility to deal with the abuse and that you should keep disclosures confidential, do not release the details or name unless the staff member gives you consent to do so. You can still seek advice from HR informally without using a name.
If the staff member is still at work on site premises and you feel you need any advice re their safety or security, please contact the Health and Safety lead on: or Human Resources team. If you can, try to provide the staff member with the time / private space to contact local agencies for support whilst they are at work.
If a staff member who is working from home, has to leave their property at short notice, and in the process leaves any work-related equipment (such as laptops/smartcards), please contact: Carlene Holden.
Head of Employee Relations
Freedom to Speak Up:
Freedom to Speak Up Guardian
Health and Wellbeing:
Some more contacts
Mental Health Crisis SPA Doncaster: 01302 566996
St Leger Homeless out-of-hours Team: 01302 736000
Sheffield out-of-hours housing support: 0800 7311 689