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Coronavirus (COVID-19)

We have a number of temporary service changes in light of the Coronavirus pandemic. Temporary changes to our services.


We have a range of information and advice here: Coronavirus information.

Suffering anxiety, depression, low mood, stress?

We can help! Free, confidential NHS talking therapy service to help you. For more details visit Improving Access to Psychological Therapies.

The targeted support available to you

Here is some targeted support aimed at helping you.


Here is a manager’s guide together with activities to help develop resilience in you and your team – Building Stronger Teams


Please find some free mental health apps here for you to use.

Support for staff at RDaSH

Below is information around the support services we have available for staff at the trust with relation to mental health and wellbeing.

  • Website and App – Information and Access to a group and 1-1 support direct to your phone, laptop or PC.
  • Text – Send the text ‘FRONTLINE’ to 85258 to start a conversation.
  •  Silvercloud – Mental Health Modules for Stress, Resillenece, Sleep and Anxiety. Use the code NHS2020

The national Wellbeing support helpline 0300 131 7000

is available from 7.00 am – 11.00 pm seven days a week, and provides confidential listening from trained professionals and specialist advice – including coaching, bereavement care, mental health and financial help

Mind District

Doncaster IAPT now has a digital eHealth platform called Mind District. This is an online programme based on the principles of Cognitive Behavioural Therapy (CBT) that can be accessed immediately. This offers a range of strategies; skills and techniques that you can learn to help you to manage your psychological difficulties.

The modules and diaries of Mind district are based on relevant evidence-based literature and the knowledge of care providers, but especially on the needs of clients. Modules, diaries and other components of the Mind district catalogue are trans diagnostic. This means they are not necessarily aimed at a diagnosis but can also be used to focus on the specific complaints and circumstances of the individual user.

Digitally enabled care can enrich the experiences and services of clients, professionals and health services. With eHealth, people carry their support literally in their pocket. By using eHealth, people can be digitally supported towards recovery.

Everyone with access to a smartphone, tablet or computer can benefit from digitally enabled care.

Should RDASH staff want to access this programme self-directed please email us at

Staff members who are registered with either a Doncaster, Rotherham or North Lincs GP practice can access their local IAPT service by self-referring (all covered by RDASH).

Doncaster IAPT – 01302 565556
North Lincs IAPT – 01724867297
Rotherham IAPT – 01709 447755

Family Carer information- Covid 19

Carers (unpaid) are family, neighbours and friends who care for a person/s who could not manage without their vital support.

As the situation with coronavirus evolves, it’s important to know what support is available to you as a carer.

Are you new to a caring role? Have your caring duties changed recently? Do you need to talk to someone about your caring role?

Carer support gives you the opportunity to find out about help available locally and to help make plans for the future.

Please contact Doncaster Carer Reach Out Service in office time (or leave a message outside these times and we will call you back) on 01302986900 or 07713 089 678. You can also email We will utilise social media as an alternative way to communicate via Twitter @CarersDoncaster and Doncaster Carer Reach Out Service Facebook page.

The links below hold vital information to help and assist at this extremely challenging time.

Doncaster Council can provide Carer’s Needs Assessments, any carer over 18 years old who are looking person or persons over 18 years old who is disabled, ill or elderly. It is an opportunity to record the impact caring has on your life and what support or services you need. The assessment will consider physical, mental and emotional needs, and whether you are able or willing to carry on caring. Anyone can become a carer, carers can be of any age, from any background. Many carers do not consider themselves to be a carer as they feel its ‘what they do’ e.g. looking after one or both parents, their child who has additional needs (who may now be an adult), best friend or neighbour.

Examples of caring can be made up of a single or combination of the following;

  • Emotional support like listening and talking
  • Household chores like cleaning, cooking, washing, ironing or shopping
  • Medical care such as helping with medicine dosages or delivery
  • Personal care like feeding, getting to the toilet, washing and dressing
  • Physical care ensuring the person can move around their home

A Carers Needs Assessment can be completed with you in your own right even if the person you care for is not in receipt of care an support through Adult Social Care. Or you can have a joint assessment as a carer with the person you care for if they are known.

Please contact Doncaster Adult Social Services and Wellbeing Team call us on 01302 737391 between 8.30 am – 5 pm Monday – Friday. The person who takes your call will make contact with the locality team in your area, this team will make contact with you to arrange a time with you complete your Carers Needs Assessment.

Counselling Support

RDaSH offers a counselling service to staff via our Occupational Health provider PAM. To access the service, you need to be referred by your manager where you will be triaged by an Occupational Health Practitioner.
Telephone counselling services are also offered via our Employee Assistance Programme, if you do not wish to access support through your manager. Please see our section on the EAP below for more information.

Employee Assistance Programme (EAP)

Vivup EAP is a 24/7 support service available for RDaSH staff. The telephone helpline offers support on a range of issues, including the below:

  • Telephone/Online counselling
  • Relationship support
  • Family breakdown
  • Debt
  • Drugs and Alcohol
  • Stress/ Mental Health
  • & much more….

Contact the EAP via the details below, 24/7, 365 days a year. (Calls charged at local rates)
Tel: 03303 800 658
Online Portal

Mental Health First Aid (MHFA)

As an organisation we are committed to reducing the stigma related to Mental Health, and we are demonstrating this commitment by educating our workforce around Mental Health via the Mental Health First Aid programme.
The course is delivered over 2 days. For more information on the course, visit the website by clicking here.
Interested in becoming a Mental Health First Aider?
Contact Kerry Pepper in Improvement and Culture or Jane Curtis in Learning and Development

External resources for support

This section provides information about local (and national) services available for you to access. Access to these services is external from the organisation, meaning anybody can access them (not just staff members).
Improving Access to Psychological Therapies (IAPT)
IAPT services provide help and support for people in Rotherham, Doncaster and North Lincolnshire who are experiencing Anxiety (or) Stress (or) Panic attacks/ phobias (or) Depression (or) Obsessive compulsive disorder (or) Post-traumatic stress disorder (or) Non-severe eating difficulties.
IAPT Website.

Doncaster IAPT

Tel: 01302 565 650. Address: The Talking Shop, 63 Hall Gate, Doncaster, DN1 3PB

Rotherham IAPT

Tel: 01709 447755. Address: 23a Clifton Lane, Rotherham, S65 2AA

Scunthorpe IAPT

Tel: 01724 867 297. Address: The Talking Shop, 19 Market Hill, Scunthorpe, DN15 6SS

British Medical Association Wellbeing Service

The British Medical Association (BMA) has a 24/7 Wellbeing Support Services offering free and confidential assistance to Doctors and Medical Students.
Medical professionals can access video/telephone counselling at a time convenient to them or access the peer support service which links to trained doctors and medical students (with the aim of helping and signposting to local services).
Tel: 0330 123 1245
British Medical Association Wellbeing Service Website.


The Samaritans offer a safe place for you to talk any time you like in your own way about whatever’s getting to you.


Doncaster Samaritans

Doncaster Samaritans Online. Tel: 01302 327 474. Address: 36 Thorne Road, Doncaster, DN1 2JA

Rotherham Samaritans

Rotherham Samaritans Online. Tel: 01709 361 171. Address: 22 Percy Street, Rotherham, S65 1ED

Scunthorpe Samaritans

Scunthorpe Samaritans Online. Tel: 01724 860 000. Address: 2 Lindum Street, Scunthorpe, DN15 6QU

Sheffield Samaritans

Sheffield Samaritans Online. Tel: 0114 276 7277. Address: 272 Queens Road, Sheffield, S2 4DL

Psychological First Aid

Psychological First Aid Leaflet APA