Our clinicians are now using new AI software to offer better care for older people, including those living with dementia and Alzheimer’s disease.
Our Older People’s Mental Health Service is one of the first services to use Accurx Scribe, powered by European AI Medical Assistant Tandem Health, as part of a trust-wide rollout. The tool uses ambient voice technology to listen to consultations and draft clinical notes, referral letters and patient summaries as the conversation happens. Clinicians review and approve every output before it enters the patient record.
Appointments in older people’s mental health often involve long, detailed conversations about memory, mood, medication and family circumstances, all of which must be recorded accurately. Scribe is being used so that AI can take on that documentation, so clinicians can
concentrate on the patient in front of them.
Sally Jameson, MP for Doncaster Central, met the clinical and digital leads behind the rollout, watched a demonstration of the tool producing a draft note in real time, and heard from the team about how it is reducing the administrative burden they face.
Tandem is registered with the Medicines and Healthcare products Regulatory Agency (MHRA) and certified under the Medical Device Regulation (MDR). It is available to 98% of GP practices in England and is available to 200,000 clinicians across the UK through its
partnership with Accurx.
Sally Jameson MP, said: “The Government has been clear that one of its biggest priorities is delivering an NHS fit for the future. Seeing AI tools such as this in action demonstrates just how crucial technology is in achieving that ambition. It’s great to see the patients of Doncaster Central realising the benefits of clinicians who can be more present and engaged during appointments”.
Dr Katie Baker, Director UK&I at Tandem, said: “Mental health teams carry a heavy documentation load, and their patients benefit most when clinicians can stay present in the conversation. It was great to show Sally how the team at RDaSH are using the technology,
and we’re proud to support the trust-wide rollout.”
Dr Michael Seneviratne, our Associate Medical Director, Clinical Director for Research and Chief Clinical Information Officer, said: “We want technology to earn its place in our services, so we’re using Scribe carefully and already seeing the difference it makes for clinicians and the people they support. Our clinicians have been closely involved from the outset, and it was a pleasure to show Sally Jameson the work they are doing.”
Jack Tabner, General Manager at Accurx, said: “It’s been a pleasure working closely with RDaSH’s clinical and digital teams on this rollout. Mental health appointments are long and sensitive, so getting Scribe right for these services depends on listening to the clinicians
using it every day. The Trust’s clinically-led approach is a strong template for other organisations as they move from pilots to adopting this technology safely at scale.”
Listen to Dr Judith Graham and Sally Jameson discuss the benefits of Ambient Voice Technology.
Published: October 09, 2026
Problem with this page?
Please tell us about any problems you have found with this web page.
Report a problem