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St John’s information and support centre

Located in Doncaster.

The St John’s information and support centre offers specialist palliative and end-of-life care, including inpatient care, community services, counselling, and cancer information and support.

How we can help

Cancer can affect your life in many ways, whether you’re a patient or a carer.

The cancer information and support service is here to help. We offer private support for anyone who wants to talk.

You can speak to us by phone, visit us at St John’s information and support centre, drop-in or book an appointment, or ask for a home visit.

The service is delivered by an experienced team of health professionals and skilled volunteers that offer a range of information and support including:

  • booklets and leaflets, for example, specific cancer information and treatments, advance care planning
  • emotional support by phone or face to face with referrals to counselling service if requested
  • referrals to local and national services for help with financial advice and applications for benefits
  • information about living with cancer, for example, managing fatigue, work-related issues, diet, exercise and finances
  • cancer screening information
  • recognising early signs and symptoms
  • healthy lifestyle advice
  • links to clinical teams

Non-urgent advice: How to get help

Referrals to the service for people living in Doncaster or those registered with a Doncaster GP who:

  • require information about cancer
  • have a cancer diagnosis
  • are living with the consequences of a cancer diagnosis
  • are a carer, relative or friend of someone with cancer
  • are worried about cancer or want information about reducing the risks of developing cancer
  • are a health or social care professional

Anyone can self-refer to the service by telephoning or emailing with their contact details. We also accept referrals from health and social care professionals.

Appointments can be arranged at St John’s information and support centre or the Macmillan Cancer Information Centre in Doncaster Royal Infirmary, which are both friendly and confidential environments.

Alternatively, the team can arrange to visit you at home, if you prefer.

Contact the service

Doncaster

St John’s hospice
Weston Road
Balby
Doncaster
DN4 8JS

Take a tour of the St John’s hospice building.

Lines are open Monday to Friday, 9am to 4pm.
Except bank holidays.

Plan your journey

If you use public transport, the Traveline journey planner provides information about what services and times are available.

Page last reviewed: August 12, 2025
Next review due: August 12, 2026

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