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Telephone nursing

Located in Doncaster.

The telephone nursing service consists of a team of qualified nurses who collaborate with specialist teams and primary care within the community nursing services.

How we can help

Services provided:

  • comprehensive care for patients with heart problems, respiratory issues, diabetes, cancer, and various long-term conditions
  • support for carers and patients dealing with anxiety and mood-related concerns linked to their conditions
  • phone-based assistance for patients with a palliative diagnosis

Non-urgent advice: How to get help

Referrals are primarily initiated by district nurses and specialist nurses but can also come from other healthcare professionals, patients, or caregivers. These referrals can be made through the single point of access (SPA).

Contact the service

Doncaster

  • Phone

    03000 218 996

    Lines are open Monday to Friday excluding bank holidays, 8:30am to 5pm.

  • Online

    Using our online system also allows you to:

    • contact our admin teams online and receive text or email responses
    • cancel appointments (if you are cancelling with less than 24 hours’ notice, please call us instead)

Plan your journey

If you use public transport, the Traveline journey planner provides information about what services and times are available.

Page last reviewed: December 16, 2025
Next review due: December 16, 2026

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