St John’s counselling

The counselling service supports individuals with a life-limiting illness and their families, offering high-quality, personalised care that addresses emotional, physical, psychological, social, and spiritual needs. It aims to empower individuals and carers by providing tailored support.

How we can help

Counselling takes place in a private, confidential setting where a counsellor helps clients explore difficulties such as distress, dissatisfaction, or a loss of direction and purpose. The service offers a range of counselling including:

• bereavement counselling
• one-to-one counselling
• family counselling
• couple counselling as appropriate

It aims to support individuals in making choices, creating change, or reducing confusion, without giving advice or directing a specific path.

Counsellors offer a non-judgmental space to help patients process overwhelming emotions like anger, anxiety, grief, and embarrassment, providing insight and understanding.

Contact the service

Doncaster

• Address

  St John’s Hospice
  Weston Road
  Balby
  Doncaster
  DN4 8JS

  Take a tour of the St John’s Hospice building.

• Phone

  03000 214 000

  Lines are open 7 days a week, 8:30am to 4:30pm.

• Online

  Using our online system also allows you to:

  • contact our admin teams online and receive text or email responses
  • cancel appointments (if you are cancelling with less than 24 hours’ notice, please call us instead)

  Make an admin request

Plan your journey

If you use public transport, the Traveline journey planner provides information about what services and times are available.

Page last reviewed: December 16, 2025
Next review due: December 16, 2026