Contents
- Introduction
- The public sector equality duty (PSED)
- Equality delivery system (EDS2022)
- Gender pay gap report
- Our people and our communities
- EDI activity 2022 to 2023
- Equality diversity and inclusion objectives and priorities
- Equality objectives 2021 to 2024
- Conclusion
- Equality delivery system (EDS) report
- Equality and diversity monitoring information
1 Introduction
Rotherham, Doncaster and South Humber NHS Trust is a diverse employer and provider of services across Rotherham, Doncaster and Scunthorpe. Our aim is to create a culture of inclusion where everyone feels valued and respected for who they are and what they bring to our organisation. Our equality, diversity and inclusion activity is linked to the NHS people plan, the trust’s people plan and strategic objectives.
Our public sector equality duty (PSED) report highlights the progress we have made in the year of 2023. The last year and indeed 2022, has been one of the most challenging times to operate, but it has further raised the importance of equality, inclusion and diversity at a time when a global pandemic has brought underlying issues to the forefront.
The services we provided during 2022/2023 in the different localities:
1.1 Rotherham
- adult mental health
- children’s services
- learning disabilities
- older people’s mental health
1.2 Doncaster
- adult mental health
- children’s services
- community integrated services
- learning disabilities
- forensic services
- older people’s mental health
- drug and alcohol services
1.3 North Lincolnshire
- adult mental health
- children’s services
- community learning disabilities
- older people’s mental health
1.4 RDaSH’s refreshed strategy 2021 to 2023
The strategic plan focuses on our patients, carers, public and colleagues and is a mix of strategic and operational planning to cover the next two years and shows what we are aiming to deliver during that time. We will be focusing heavily on improving safety and quality, you (our people), improving access to our services for patients and improving leadership from “ward to board: board to ward”.
Our plan sets out:
- why we are here, we want to lead the way with our care
- what we want to do, our four strategic ambitions
- how we are going to do it, our seven strategic objectives
These are shown below in our easy-to-understand image.
What this image shows is that we have 4 strategic ambitions made up of 7 strategic objectives:
1.4.1 Strategic ambition 1, safe and effective
- Strategic objective 1, improve the safety and quality of care provided at all times, based on good practice.
- Strategic objective 2, improve the quality of assessment, care planning and record keeping.
- Strategic objective 3, deliver response to COVID-19 pandemic.
1.4.2 Strategic ambition 2, people
- Strategic objective 4, ensure the right people with the right skills deliver care.
1.4.3 Strategic ambition 3, accessible
- Strategic objective 5, reduce waiting times for patients.
1.4.4 Strategic ambition 4, organisation and partnerships
- Strategic objective 6, improve governance of the trust.
- Strategic objective 7, improve leadership from board to ward.
Our people and organisational development strategy has been developed to support our RDaSH refreshed strategy 2021 to 2023. It is aligned with the integrated care system’s workforce strategies, NHS people plan and the NHS 10-year plan.
The two-year plan is focused on our people being empowered, skilled, engaged and responsive and has such principles as equality, diversity and inclusion at its heart. The focus ensures colleague and patient experience are constantly monitored to foster a positive culture which is responsive and supportive should problems be detected and ensure good is shared all in line with our values.
1.5 The general equality duty
The equality act 2010 introduced a general equality duty requiring organisations to have due regard in the exercising of their functions. The duties are outlined in section 149 of the act as follows:
- eliminate unlawful discrimination, harassment, victimisation and other conduct prohibited by the act
- advance equality of opportunity between people who share a protected characteristic and those who do not
- foster good relations between people who share a protected characteristic and those who do not
This will be achieved by:
- removing or minimising disadvantages suffered by people due to their protected characteristics
- taking steps to meet the needs of people from protected groups where these are different from the needs of other people
- encouraging people from protected groups to participate in public life or in other activities where their participation is disproportionately low
- the steps involved in meeting the needs of disabled persons that are different from the needs of persons who are not disabled include steps to take account of disabled persons’ disabilities
- having due regard to the need to foster good relations between persons who share a relevant protected characteristic and persons who do not share it involves having due regard to the need to tackle prejudice and promote understanding
The protected characteristics covered by the equality act are:
- age
- disability
- gender
- gender reassignment
- race
- religion or belief
- sexual orientation
- marriage or civil partnership
- pregnancy and maternity
2 The public sector equality duty (PSED)
The public sector equality duty (PSED), which came into force on 6 April 2011, places additional specific duties on public authorities including NHS trusts. Two such duties are a requirement on public authorities to:
- publish sufficient information to demonstrate compliance with the general equality duty by 31 January 2012 and thereafter annually
- prepare and publish 1 or more equality objectives by 6 April 2012 and no more than four years thereafter.
The published information is to include:
- information on the effect that policies and practices have had on employees, service users and others from the protected groups
- evidence of the analysis undertaken to establish whether their policies and practices will (or have) furthered the three equality aims in the general equality duty
- details of information used in that analysis
- details of engagement with people with an interest in the aims of the duty
3 Equality delivery system (EDS2) (formerly EDS2)
The Equality Delivery System (EDS) is a system that helps NHS organisations improve the services they provide for their local communities and provide better working environments, free of discrimination, for those who work in the NHS, while meeting the requirements of the Equality Act 2010. The EDS was developed by the NHS, for the NHS, taking inspiration from existing work and good practice.
A review of the EDS2 was undertaken to incorporate system changes and take account of the new system architecture. Through collaboration and co-production and considering the impact of COVID-19, the EDS has been updated and EDS 2022 is now available for live testing during 2022/2023.
EDS 2022 is a generic system designed for both NHS commissioners and NHS providers. As different systems apply EDS 2022 outcomes to their performance, NHS organisations should do so with regard to their specific roles and responsibilities.
EDS 2022 implementation by NHS provider organisations is mandatory in the NHS standard contract. EDS 2022 implementation will continue to be a key requirement for all NHS commissioners.
RDaSH have completed the initial pilot for 2022/2023 for two services this can be found in appendix A.
4 Gender pay gap report
In accordance with the equality act 2010 (gender pay gap information) regulations 2017, employers with 250 or more employees are required to publish information on the pay gap between male and female employees as of 31 March each year. This information must be published on the employer’s website.
The gender pay gap report is based on a snapshot date of pay of 31 March 2022. Our data can be compared to other organisations by using the government gender pay gap reporting portal (opens in a new window).
The analysis of the trust’s gender pay gap data informs our gender pay gap action plan which has been created to address the disparities. Our data shows an improvement compared to previous years but indicates areas where improvements are required.
The gender pay gap is different to equal pay. Equal pay relates to men and women receiving equal pay for equal work. The gender pay gap is a measure of any disparity in pay between the average earnings of male and female employees.
5 Our people and our communities
The people of RDaSH and the people who access our services are diverse and we are striving to understand the diversity of our people and the best and most appropriate way to meet their needs. As an organisation we are continually working towards creating a knowledge base which supports our people and communities.
In this section we provide internal information regarding our people, this data is accurate as at September 2022. This information supports further analysis and the implementation of interventions to ensure that equity is given to all our people, they represent the communities we serve and diversity is supported throughout the organisation.
Census details are taken from the 2021 National Census.
Ethnic origin | Doncaster | Rotherham | North Lincolnshire |
---|---|---|---|
White | 93.1% | 91.0% | 94.3% |
Mixed | 1.5% | 1.4% | 1.1% |
Asian | 2.9% | 5.3% | 3.3% |
Black | 1.2% | 1.1% | 0.5% |
Other | 1.2% | 1.1% | 0.8% |
The population of the localities we serve has a high representation of people who have defined their ethnic origin as white, our workforce demographics are reflective of this. Comparing population demographics with internal demographics shows that the trust is under-represented from people with ‘mixed’ and ‘Asian’ ethnic origins but over-represented from people who have a ‘black’ ethnic origin. The trust’s workforce race equality action plan addresses areas to improve these statistics.
The trust provides services in Rotherham, Doncaster and North Lincolnshire. Therefore, the Office for National Statistics data used for benchmarking in this report will be the average population data for those areas as detailed in the 2021 census information and is demonstrated in the table above.
5.1 Age
5.1.1 The age of the population served by the trust
The 2021 census indicated that there are slightly more women than men. In age groups 50 to 64 there are slightly more men than women but in older age groups there are more women than men because life expectancy for women is slightly better than for men.
Age ranges changed in the 2021 census:
Age range | Doncaster | Rotherham | North Lincolnshire |
---|---|---|---|
16 to 19 | 4.1% | 4.3% | 4.1% |
20 to 24 | 5.3% | 5.3% | 4.8% |
25 to 34 | 13.6% | 13.0% | 12.0% |
35 to 49 | 18.4% | 18.4% | 17.6% |
50 to 64 | 20.6% | 20.5% | 21.8% |
65 to 74 | 10.7% | 10.6% | 11.9% |
75 to 84 | 6.3% | 6.7% | 7.3% |
85 and over | 2.4% | 2.3% | 2.8% |
5.1.2 Age of people who work in RDaSH
The number of younger people working in our services has remained the same for 16 to 20 age range however, there was an increase in the 21 to 25 age group. The number of staff over 60 and 66 and over has increased since 2021. The percentage of staff in the 46 to 50 has significantly decreased and the 51 to 55 age group has also slightly increased. Other age groups remain relatively static.
Age range | 2021 total |
2021 total % |
2022 total |
2022 total % |
---|---|---|---|---|
16 to 20 | 7 | 0.19% | 7 | 0.2% |
21 to 25 | 182 | 5.11% | 208 | 5.6% |
26 to 30 | 363 | 10.2% | 394 | 10.6% |
31 to 35 | 369 | 10.37% | 410 | 11% |
36 to 40 | 425 | 11.95% | 448 | 12% |
41 to 45 | 376 | 10.57% | 422 | 11.4% |
46 to 50 | 462 | 12.99% | 32 | 11.6% |
51 to 55 | 501 | 14.08% | 510 | 13.7% |
56 to 60 | 503 | 14.14% | 500 | 13.4% |
61 to 65 | 303 | 8.52% | 328 | 8.8% |
66+ | 51 | 1.43% | 62 | 1.7% |
71 and above | 14 | 0.39% | Not applicable | Not applicable |
Total | 3,556 | 100% | 3,721 | 100% |
5.2 Disability
Disability | Doncaster | Rotherham | North Lincolnshire |
---|---|---|---|
Disabled in some capacity | 20.4% | 21.3% | 19.0% |
5.2.1 Disability and people who work in our trust
In March 2020 the first national workforce disability equality standard (WDES) report was published. This allowed us for the first time to compare areas of workforce disability to a national picture. Our organisation published its fourth WDES report in August 2022 and this is published separately.
Although our declaration rates are relatively good, they have remained static despite a specific focus on this area in 2021/2022 including producing guidance for staff about how to change their record using the electronic staff record (ESR) self-service. The WDES average of declared disability in the national report is broken down by clinical and non-clinical and indicates that 3.6% of non-clinical and 2.9% of clinical staff declared disability with a range across organisations.
Our organisation figure of 6.2% (for all staff) in 2022 which is relatively positive. The number of staff who have declared they have a disability has increased since 2021 (increase of 0.8%).
Disability | 2021 total |
2021 total % |
2022 total |
2022 total % |
---|---|---|---|---|
Yes | 193 | 5.4% | 229 | 6.2% |
No | 2,561 | 72% | 2,691 | 72.3% |
Not declared | 802 | 22.6% | 792 | 21.2% |
Prefer not to answer | 0 | 0% | 9 | 0.2% |
Total | 3,556 | 100% | 3,721 | 100% |
In 2022 the trust received 866 applications (7.2%) from applicants with a disability, of which 439 (5.8%) were shortlisted of the 439 shortlisted, 33 (10.1%) were offered positions and started with the trust.
In 2021 the trust received 492 applications (6.9%) from applicants with a disability, of which 237 (48.2 %) were shortlisted of the 237 shortlisted, 21 (4.2%) were offered positions and started with the trust.
5.3 Protected characteristic of sex
Sex and gender are different and only some of the data we are able to collect will have been collected based on gender, where there may not be an option other than male or female.
The 2021 census indicated that overall, there were slightly more women in the communities we serve than men.
Gender | Doncaster | Rotherham | North Lincolnshire |
---|---|---|---|
Male | 49.6% | 49.0% | 49.3% |
Female | 50.4% | 51.0% | 50.7% |
5.3.1 The gender of people in our trust
The breakdown of employees by gender remains at a rounded figure of 84% women and 16% men. There is no option in the national electronic staff record to record ‘other’ at the moment however we understand that a change to this is being planned, as soon as this is available, we will provide information to our staff so they can change their details if they wish.
Gender | 2021 total |
2021 total % |
2022 total |
2022 total % |
---|---|---|---|---|
Female | 2,980 | 83.8% | 3,131 | 84.1% |
Male | 576 | 16.2% | 590 | 15.9% |
Total | 3,556 | 100% | 3,721 | 100% |
Each year we produce and publish a full report and action plan on the gender pay gap and our last report that contained data for 2022 was published in March 2023. Our data can be compared to other organisations by using the government gender pay gap reporting portal (opens in a new window) and our gender pay gap report can be found on our website.
5.4 Sexual orientation
5.4.1 Sexual orientation of the population
Census 2021 was the first census to provide estimates of gender identity, and so while there are no previous directly comparable estimates available, the estimates are considered broadly in line with other data on gender identity.
The Office of National Statistic (ONS) published updated data on sexual orientation (opens in a new window) in May 2022. This reported that the proportion of the UK population aged 16 years and over identifying as heterosexual or straight was 93.6% in 2020; there has been a decreasing trend since the series began in 2014.
An estimated 3.1% of the UK population aged 16 years and over identified as lesbian, gay or bisexual (LGB) in 2020, an increase from 2.7% in 2019 and almost double the percentage from 2014 (1.6%).
The proportion of men in the UK identifying as LGB increased from 1.9% to 3.4% between 2014 and 2020; the proportion of women identifying as LGB has risen from 1.4% to 2.8% over the same period.
People aged 16 to 24 years continue to be the most likely to identify as LGB in 2020 (8.0%) reflecting an increasing trend for this age group since 2014; this breaks down to 2.7% identifying as gay or lesbian, and 5.3% identifying as bisexual.
In 2020, women (1.6%) were more likely than men (0.9%) to identify as bisexual but were less likely to identify as gay or lesbian (1.1% compared with 2.5%); these differences between men and women are more pronounced in the younger age groups.
Among those identifying as LGB in 2020, almost three-quarters (72.5%) had never been married or in a civil partnership, while just under one-quarter were married or in a civil partnership (23.7%); this may reflect the younger age structure of the LGB population and that the legislation for same-sex civil partnerships and same-sex marriage is relatively recent.
5.4.2 Sexual orientation of people who work in our trust
The profile of the trust in relation to sexual orientation has remained relatively unchanged since 2021, apart from the increase of 2.8% increase in heterosexual or straight and a positive shift of 3.2% in “Undisclosed” which was a new category introduced in 2020.
Sexual orientation | 2021 total |
2021 total % |
2022 total |
2022 total % |
---|---|---|---|---|
Gay or lesbian | 46 | 1.3% | 51 | 1.4% |
Heterosexual or straight | 2,545 | 71.6% | 2,767 | 74.4% |
Bi-sexual | 18 | 0.5% | 29 | 0.8% |
Other | 4 | 0.1% | 5 | 0.1% |
Undecided | 3 | 0.1% | 6 | 0.1% |
Undisclosed | 940 | 26.4% | 863 | 23.2% |
Total | 3,556 | 100% | 3,721 | 100% |
23.2% of people employed within RDaSH have not shared their sexual orientation status and although work was undertaken and the figure has improved, we still have further work to do around equality monitoring to address this issue and encourage and support colleagues to feel comfortable and confident in doing this.
In 2022 the Trust received 593 (5%) of job applications from applicants who were not ‘heterosexual’ or ‘undisclosed’ compared to 552 (7.3%) applications in 2021. Of the 593 applicants, 348 (4.6%) were shortlisted compared to 177 (6.6%) in 2021. Of the 348 shortlisted, 14 (4.2%) of people started with the trust which is a decrease of 0.7% from 2021.
Within the employee relations section (disciplinary, grievance and harassment), there are no issues highlighted in relation to gender.
5.5 Race
5.5.1 Ethnicity of the people who work in our trust
The table below shows the percentages of staff by ethnicity who are employed by the trust. Arab and Gypsy or Irish Traveller are not available in the NHS electronic staff record (ESR) which is why there is no figure for these two groups. More detail can be found in the workforce race equality standard report published in August 2022.
100% of trust staff have their ethnicity recorded on ESR. The 51 staff under the “Not Known” category are staff who do not wish to declare their ethnic origin. The trust continues to encourage staff to update their data on ESR and this has resulted in a decrease of ‘Not Known’ from September 2021.
New starter information, including ethnicity, is now automatically downloaded from successful applicants’ application forms from NHS jobs to ESR which significantly improves the data capture of equality and diversity information.
Category | Male | Female | Total | Total % |
---|---|---|---|---|
White | 522 | 2,926 | 3,448 | 92.66% |
White, British | 505 | 2,860 | 3,365 | 90.43% |
White, Irish | 4 | 8 | 12 | 0.32% |
White, Any other White Background | 13 | 58 | 71 | 1.91% |
Mixed | 7 | 30 | 37 | 1.00% |
Mixed, White and Black Caribbean | 1 | 11 | 12 | 0.32% |
Mixed, White and Black African | 1 | 3 | 4 | 0.11% |
Mixed, White and Asian | 3 | 4 | 7 | 0.19% |
Mixed, Any other mixed background | 2 | 12 | 14 | 0.38% |
Asian | 24 | 55 | 79 | 2.12% |
Asian or Asian British, Indian | 14 | 27 | 41 | 1.10% |
Asian or Asian British, Pakistani | 5 | 12 | 1 | 0.46% |
Asian or Asian British, Bangladeshi | 0 | 3 | 3 | 0.08% |
Asian or Asian British, Any other Asian background | 5 | 11 | 16 | 0.43% |
Chinese | 0 | 2 | 2 | 0.05% |
Black | 22 | 81 | 103 | 2.77% |
Black or Black British, Caribbean | 4 | 14 | 18 | 0.48% |
Black or Black British, African | 15 | 63 | 78 | 2.10% |
Black or Black British, Any other Black background | 3 | 4 | 7 | 0.19% |
Other | 0 | 3 | 3 | 0.08% |
Any other ethnic group | 0 | 3 | 3 | 0.08% |
Not known | 15 | 36 | 51 | 1.37% |
Not stated | 15 | 36 | 51 | 1.37% |
Total | 590 | 3,131 | 3,721 | 100% |
The trust provides services in Rotherham, Doncaster and North Lincolnshire. Therefore, the Office for National Statistics data used for benchmarking in this report will be the average population data for those areas as detailed in the 2021 census information.
This is as follows:
Category | Doncaster | Rotherham | North Lincolnshire |
---|---|---|---|
White | 93.1% | 91% | 94.3% |
Mixed | 1.5% | 1.4% | 1.1% |
Asian | 2.9% | 5.3% | 3.3% |
Black | 1.2% | 1.1% | 0.5% |
Other | 1.2% | 1.1% | 0.8% |
5.6 Religion or belief
Religion or belief is a protected characteristic and this includes people who have no belief.
Category | Doncaster | Rotherham | North Lincolnshire |
---|---|---|---|
Christianity | 50.9% | 49% | 52.1% |
Buddhism | 0.3% | 0.2% | 0.2% |
Hinduism | 0.4% | 0.3% | 0.2% |
Judaism | 0% | 0% | 0% |
Muslim | 2.2% | 5.1% | 2.5% |
Sikhism | 0.5% | 0.2% | 0.3% |
Other | 0.6% | 0.4% | 0.4% |
None | 39.8% | 39.8% | 38.6% |
Undisclosed | 5.3% | 5.2% | 5.5% |
Category | 2021 | 2022 |
---|---|---|
Atheism | 14% | 15.6% |
Buddhism | 0.4% | 0.1% |
Christianity | 43.4% | 43.2% |
Hinduism | 0.4% | 0.4% |
Islam | 0.8% | 0.8% |
Judaism | 0% | 0% |
Sikhism | 0% | 0% |
Other | 0.4% | 0.3% |
Undisclosed | 8.3% | 9% |
As seen in the table above, the percentage of staff in each of the religious belief categories has remained relatively static between 2021 and 2022. The “staff in post” percentage figures are comparable with the national census figures apart from the low number of “Islam” and high number of “undisclosed”.
In 2022 the trust received 1472 applications from applicants who indicated their religious belief was non-Christian (12.2%), not including “atheism”, “other” or “undisclosed”. Of those, 1148 were shortlisted (15.3%) and 6 joined the Trust as new starters (1.8%).
In 2021 the trust received 461 (6.5%) applications from applicants who indicated their religious belief was non-Christian, not including “atheism”, “other” or “undisclosed”. Of those, 71 were shortlisted (17%) and 7 joined the trust as new starters (9.9%).
There were no issues raised with the trust in relation to discrimination from any of the leavers.
Within the employee relations section (disciplinary, grievance and harassment), there are no issues highlighted in relation to religious belief.
6 EDI activity 2022 to 2023
The Equality, Diversity and Inclusion (EDI) team has hosted a variety of engagement events and training sessions and given the restraints of limited resources during 2022/2023 we continued to meet the needs of colleagues via virtual platforms. The Inclusion Networks have also continued to meet in a hybrid fashion in order to give members the opportunity of choice to attend face-to-face or virtually. Members of the Inclusion Networks have supported events for Black History, Disability and LGBTQ+ months and have been proactive with influencing work in the trust with reviewing language in policies and have a clear plan of objectives for the next 18 months.
6.1 Equality, diversity and inclusion workstream
The purpose of the equality, diversity and inclusion (EDI) workstream is to ensure that the trust is complying with the Equality Act (2010), implementing mandatory and statutory requirements. This includes ensuring that the work required to adhere to the above is embedded throughout the organisation.
The workstream has oversight of all operational EDI work identifying issues for colleagues and leaders and then issues are analysed and resolved working collaboratively to find solutions. It has an oversight of all activity and will share and implement solutions from a diverse range of contributors.
6.2 Reverse mentoring programme
As part of the trust’s commitment to develop an inclusive culture, we have developed an equality, diversity and inclusion reverse mentoring programme. Reverse mentoring aims to educate leaders in diversity issues and expose them to challenging dialogue which they might not otherwise encounter.
The purpose of the programme is to promote understanding of equality, diversity and inclusion issues, and to provide opportunities for those in protected groups to challenge and influence the trust based on their lived experiences.
Mentees for cohort 2 were members of our trust board.
Mentors for cohort 2 were colleagues from our workforce who have a disability or long-term health condition.
6.2.1 Outcomes
The principal outcomes and objectives from the scheme will be:
- give leaders an understanding of any barriers to the successful recruitment, development, progression and experience of colleagues, enabling those leaders to create actions to remove such barriers. The programme also purposes to open up our leader’s worlds, change their world views, and enable them to listen, empathise and act
- reverse mentoring gives colleagues the development opportunity to mentor a senior leader and to have their voices heard and experiences understood at a senior level. It provides them with opportunities to develop their interpersonal and mentoring skills and to connect with someone in a leadership position
- for both mentors and mentees, there is an opportunity to develop a long-lasting relationship which lasts beyond the end of the programme
- identified actions established within the partnerships can be raised with the equality, diversity and inclusion workstream to address on a wider scale
6.3 Rainbow Badge training
The Rainbow Badge initiative has a simple objective to make a positive difference by promoting a message of inclusion. The badge itself is intended to be a simple visual symbol identifying its wearer as someone who an LGBTQ+ person can feel comfortable talking to about issues relating to sexuality or gender identity. It shows that the wearer is there to listen without judgement and signpost to further support if needed.
There have been 4 Rainbow Badge sessions held throughout 2022 with a total of 93 attendees.
6.4 Working with Transgender and gender diverse communities
Online professional level education and training sessions designed to increase the knowledge and concepts of gender identity and gender expression, and the diverse ways in which these can manifest. Through increased understanding, medical and health providers, hospital and medical clinics, and all other care providers who work with or provide services for those who are transgender and, or gender non-conforming can advance their skills in addressing the needs of these diverse populations.
There have been 5 sessions held throughout 2022 with a total of 115 attendees.
6.5 Unconscious bias
We recognise that unconscious bias training should not be used as an isolated intervention to enable people to explore their values, beliefs and behaviour. This training is a small but important part of a number of improvement initiatives aimed at increasing self-awareness and creating an inclusive culture.
The training provided through our membership with the Employers Network for Equality and Inclusion (ENEI) aims to:
- highlight people’s roles and responsibilities in creating an inclusive environment
- explore how to recognise bias behaviours and the impacts or effects including banter
- provide pre-session material
- enable people to understand the impact on our people that then flows through to patients, the same duty of care of our patients must be experienced by colleagues
- explore patterns and associations across the organisation and share examples that are being lived in the organisation
There have been 3 sessions held throughout 2022 with a total of 65 attendees.
6.6 Cultural competence training
People who use our services and our colleagues come from many different backgrounds and to be able to better understand this ENEI deliver our Cultural Competence training. It covers:
- the importance of cultural intelligence and cultural competence
- leverage the six signature traits in describing key traits and importance of cultural intelligence within that
- understanding the language of inclusion and the need to name it to cure it, let’s understand the definitions as well as the experiences
- the importance of ally-ship
- understanding of different cultures and relationship with different beliefs
- aligning it to what has been learned in UB session and how stereotypes can be experiences
- supporting people in understanding their own level of cultural intelligence and competence
There has been 3 sessions held in 2022 with a total of 37 attendees.
6.7 Neurodiversity in the workplace for managers
RDaSH recognises the benefits of having a diverse workforce and that embracing difference improves performance. This workshop is aimed at increasing manager’s understanding of neurodiversity and the benefits it brings to the workplace and service delivery. It covers:
- power of difference
- power of neurodiversity
- creating an environment that supports people with neuro-diverse conditions
- don’t focus on disability, but rather on the strengths
- includes reasonable adjustments and responsibility or obligations, including access to work
- educate managers on the benefits and value of neuro-diverse employees
- make it practical action based, interactive and thought provoking
There have been 3 sessions held throughout 2022 with a total of 27 attendees.
6.8 Developing a disability confident culture
- Explore what conscious inclusion means in the workplace.
- Increase knowledge and understanding of disability legislation and compliance with expected appropriate behaviours.
- Develop awareness of the social and medical models of disability.
- Explore different types of disability discrimination.
- Increase understanding of reasonable adjustments and how to overcome challenges when implementing them.
- Provide a consistency of knowledge and understanding of specific concepts around bias and communication.
- Understanding of how to define disability and the correct terminology.
There have been 3 sessions held throughout 2022 with a total of 19 attendees.
6.9 Staff networks
The trust has three Inclusion Networks, LGBTQ+, Disability and Wellbeing (DAWN) and Race and Cultural Heritage network (REaCH). These networks are important platforms of support for colleagues which carry out trust business and inform on inclusive practices. The chairs of the networks hold a position on the trust’s equality, diversity and inclusion (EDI) workstream which has operational overview of EDI within the trust.
The inclusion networks offer an effective mechanism for engaging and supporting colleagues from protected characteristic backgrounds, they act as a forum for colleagues to discuss their experiences, provide insight into unseen barriers, devise solutions to help improve the experiences of those colleagues and others and offer peer support.
The network as a collective can be utilised to manage and harness the potential of an increasingly diverse workforce and inform and improve practices influencing both colleagues and patient care. The network offers a supportive and safe space to have discussions on issues affecting our diverse colleagues. It also provides networking opportunities to colleagues who may not traditionally have access to wider network links.
The implementation of Inclusion networks has supported RDaSH in creating a culture of inclusivity and demonstrates to colleagues, service users, relatives and carers that RDaSH treats everyone with respect and dignity and values who they are and their contribution. Research shows that a motivated, included and valued workforce supports the delivery of high-quality care, increased patient satisfaction and improved patient safety.
6.10 Talent management and succession planning
The NHS People Plan sets out the support people can expect from the NHS as a modern employer. This is framed around the broad themes of creating a healthy, inclusive, and compassionate culture, enabling great development and offering fulfilling careers, where everyone feels they have voice, control, and influence. All organisations are required to contribute to ICS people plans and prepare to engage in a system wide approach to talent management and succession planning.
The NHS People Plan emphasises the importance of a positive and inclusive culture and the need to urgently intensify our efforts to ensure our teams and organisations, particularly the senior leadership of the NHS, demonstrably reflect the diversity of the communities that they serve by making progress against the 10-year leadership equality ambition that reflects the Prime Minister’s pledge around race equality.
The RDaSH talent management programme was launched in March 2021 with a communications countdown, a dedicated intranet page, briefing sessions at care group meetings and workshops for managers. During the summer months all staff had the opportunity to find out more about the programme by responding to a range of articles, posts and a video promoted through trust communications and on the iHub (information hub). An “Ask me Anything” event was held led by the People and Organisational Development Director, Nicola McIntosh.
Identified priority groups for action including colleagues from ethnic diverse groups. Career workshops have been held with 14 workshops for managers (91 attendees) and 6 workshops for colleagues (55 attendees) with a further 9 training sessions booked for future dates. Career conversations continue with a target of 188 staff focusing on 42 from target audience (Band 5 nurses or reach). Talent panels have commenced.
Ethnically diverse and disabled colleagues have been offered career and interview skills coaching through their staff network groups. To date 12 ethnically diverse colleagues have taken up this offer. Five of these colleagues are participating in the ICS Inclusive Cultures Partnership Programme.
The use of positive action for ethnically diverse colleagues and colleagues from other protected characteristic groups can be built into the talent management programme as part of a joined-up approach across the People and Organisational Development Directorate and beyond. This is identified as a need in the WRES and WDES action plans and by NHS England or NHS Improvement
7 Equality diversity and inclusion objectives and priorities
NHS Organisations have a statutory requirement to prepare and publish equality objectives in support of the public sector equality duty (PSED) every four years. This requirement arose from the Equality Act 2010 (specific duties) Regulations 2011. The Equality Act guidance on publishing equality objectives recommends that NHS organisations use the equality delivery system to set their objectives.
The trust’s equality objectives have been developed to advance the trust’s commitment to equality and diversity and ensure compliance with the Equality Act 2010 and the equality delivery system (2) (EDS2). Overarching trust objectives have been identified to progress EDI across all the trust’s services. One individual specific objective has been identified per individual care group which ensures specific focus on a priority area.
Refreshed objectives will be set from 2024 to bring these in line with the newly launched EDS 2022 and the implementation of the high impact action’s which are currently being drafted by NHS England.
8 Equality objectives 2021 to 2024
8.1.1 Objective 1, trust-wide objective
8.1.1.1 Objective
- To examine the trust’s data to identify areas which require targeted interventions to improve gender balance and equality to reduce and ultimately eliminate the gender pay gap in our workforce.
8.1.1.2 Action
- Establish the root causes of the gender pay gap.
- Analyse recruitment data to identify patterns.
- Promote flexible working to all staff.
- Engage women in pay band 7 to establish their concerns about career progression within the trust.
- Identify the type of posts women occupy in bands 8a to 9 to establish unpopular professions.
- Promote non-traditional roles.
8.1.1.3 Measurable outcome
- Increase the number of women applying for and shortlisted to non-traditional roles within the trust.
- Increase the number of women represented in pay bands 8a to 9.
8.1.1.4 Progress to date
The trust has a significantly lower proportion of male staff (16.87%) compared to female staff which has an adverse effect on the gender pay gap percentage, as a larger proportion of male staff are within higher bands which is evident with our admin and clerical staff group. Comparing our 2021 data, the trust is already starting at a low position compared to other trusts. There has also been a significant improvement in relation to band 8a to 9 posts, with a reduction from 3.7% to 0.3%. However, the bonus pay has significantly increased in favour of male staff.
As an organisation there is still work to do in several key areas to re-dress the gender pay gap balance.
- Increase representation of males across some of the areas where they are underrepresented like admin and clerical.
- Ensure we have sufficient development and flexibility to support the development and career progression for females.
- Ensure that we have flexibility of job planning and design alongside agile working to facilitate career progression for individuals whilst managing their own personal demands like childcare and care provision.
- Ensure our talent development programme is progressed and developed to link with the challenges around gender pay equality.
8.1.2 Objective 2, trust-wide objective
8.1.2.1 Objective
- Support and encourage attendance at the trust’s REaCH, disability and wellbeing and LBGTQ+ networks to allow these networks to continually develop equality, diversity and inclusion across our trust.
- Support the implementation of protected time for committee members to carry out their duties.
8.1.2.2 Action
- Raise awareness of the staff networks and their benefits through a robust communication plan.
- Local EDI leads to promote the staff networks and have a plan to support staff in attending them whilst still supporting service requirements.
- The central EDI team will continue to promote the staff networks, through operational overview.
- Implement a standard operating procedure for attendance at staff network meetings including protected time for committee members to carry out their duties.
- Implement NHSE or I’s accelerating the development of ethnic minority staff networks in NHS organisations toolkit for all RDASH staff networks.
8.1.2.3 Measurable outcome
- All care groups and corporate services to have representation on the staff networks.
- Committee network members will feel enabled and supported to carry out their roles utilising additional time.
- Staff will feel enabled to attend staff network meetings with support from their managers.
- Staff will feel valued, supported and engaged through the staff networks platform.
8.1.2.4 Progress to date
The trust’s Communication team communicate throughout the trust about the benefits of joining a staff network and also support their work by:
- Disseminating information via daily bulletins
- producing articles in Trust Matters
- creating vlog’s
- attending meetings as and when required
The chief executive co-chaired the trust’s staff network annual general meeting held in May 2022 responding directly to the networks questions regarding:
- protected time for committee members
- continued executive sponsorship
- a staff networks budget
A standing operating procedure has been approved to support committee members carrying out their roles and colleagues attending the network meetings.
Members of the equality, diversity and inclusion workstream have promoted the Staff Networks within their areas of work. Colleagues engage with the networks to obtain their views on policies and practices. Members of the networks are invited to take part in recruitment assessments for senior leaders to ensure they are involved in decision-making.
The EDI team continue to promote the networks and have re-designed and disseminated posters communicating the dates of the meetings.
8.1.3.1 Objective
- Understand what the access rates into our services are for equality and disadvantaged groups and then take action to make this representative of our local population where there are identified gaps. Also, to understand patient experience for equality and disadvantaged groups to enable learning and improvement in processes and systems.
8.1.3.2 Action
- Establish a task and finish group to have strategic oversight of the national agenda, particularly in relation to phase 3 and other responses to the COVID-19 pandemic.
- Provide an initial position against the national task and finish group phase 3 recommendations, plus other subjects agreed by the trust’s task and finish group.
- Implement actions to address the national task and finish group phase 3 recommendations.
- Provide a position in the trust’s current work on the national task and finish group phase 3 recommendations and identify gaps or areas that need to be addressed.
- Report to the trust’s executive management team on the current position, work in progress, and recommendations for further action in relation to the national task and finish group phase 3 recommendations. Also, make wider or specific recommendations, as deemed appropriate by the trust’s task and finish group.
8.1.3.3 Measurable outcome
- An understanding of our internal data and what it means for the take-up of our services.
- To understand our population data and the health inequalities that exist, triangulating it with internal data
- An understanding of the causes of health inequalities within our local areas and identify interventions to reduce the inequality, which then need to be implemented and evaluated.
- Increased partnership working with the voluntary and community sector.
- Increase understanding of how to engage seldom heard groups.
- Established relationships formed with communities to improve service provision and co-production of services.
8.1.3.4 Progress to date
- New concepts for the standard and easy read “your opinion counts” (YOC) forms in development with EDI team contributing as part of the working group. Patient Experience and EDI team have also worked with policy formulation group to co-produce an updated version of the patient experience questionnaire on the Tenable app. This is currently being trialled on inpatient units and is expected to go live on the app in Q1 2022/2023 as part of the inpatient experience strategy.
- An option appraisal is near completion for third party provider to partner with the trust to manage and distribute the YOC and other patient surveys. This work will commence in April with an expected relaunch of the form in Q1 2022/2023.
- The inpatient experience strategy will be built on an admission to discharge model and capture feedback at different stages of the patient journey to drive quality service improvement, this is being developed via the working group and is expected to launch Q1/Q2 2022/2023.
- Patient Experience is also working with the nursing and Quality and Improvement teams to further develop the organisational learning framework for the trust and establish a new set of shared learning processes across all services and localities.
8.1.4 Objective 4, trust-wide objective
8.1.4.1 Objective
- To provide awareness, guidance, support and training for staff to be confident and better able to respond to the needs of transgender people (staff and service users) and better understand issues relating to record keeping and clinical record.
8.1.4.2 Action
- Continue to roll out the rainbow badge initiative which includes training on prejudice, stereotyping, bias, discrimination, gender identity and sexual orientation.
- Deliver working with the transgender and gender diverse communities training to all staff.
- Create a myth busting guide on equality monitoring to encourage staff to update their electronic staff record (ESR).
- Share the awareness raising video “LGBT conversations”.
8.1.4.3 Measurable outcome
- There will be an increase in self-declaration rates.
- Staff will have signed a pledge form to show their commitment to support people who are LGBT.
- Attendance at the transgender awareness workshops will be monitored and evaluated to measure impact.
- Staff will be using the awareness raising video locally.
- A high proportion of staff will feel confident and comfortable in working with staff and providing a service to people who might be transitioning at work or identify as transgender.
8.1.4.4 Progress to date
- RDaSH implemented the NHS Rainbow Badge in September 2019 and accompanied this with a short training session to raise awareness of LGBTQ+ inclusion. To date we have held 25 sessions and a total of 553 colleagues have attended from across the trust, awareness sessions are continuing throughout 2023 and continue to be fully booked in advance.
- The EDI team have been working closely with Jessica Lynn, Consultant to deliver Transgender awareness training, the working with Transgender and gender diverse communities is being delivered virtually on a bi-monthly basis each session is well attended with a total of 511 colleagues attending from across the trust since March 2021.
- A myth-busting guide has been developed to try and raise awareness of the myths that can surround equality, diversity, and inclusion (EDI) that prevail in the workplace. These can range from what EDI means, its benefits and the risks associated with discrimination are areas of debate. Promoting understanding amongst colleagues is an important step to ensure that where a gap of understanding has been identified this is filled, and any misconceptions are clarified.
8.1.5 Objective 5, trust-wide objective
8.1.5.1 Objective
- To continue to implement the workforce race equality standard (WRES) and workforce disability equality standard (WDES) by producing data, analysing it, understanding the root causes and developing central and local action plans to address the underlying issues.
8.1.5.2 Action
- The EDI and participation workstream will continue to hold operational responsibility over the implementation of the WRES and WDES centrally and at a local level.
- The trust’s WRES expert will work with managers and our people to identify areas of racial inequality understand the causes and enable them to implement solutions.
- Continue to develop an inclusive culture which fosters equity and diversity throughout every level of the trust, transferring practice into better patient care.
- Proactively communicate specific information throughout the trust which raises awareness of inclusive practices to support equity in experiences.
- Engage and involve our staff networks in the development of the associated actions plans required to address the standard’s metrics.
- Work towards becoming a disability confident scheme: Leader.
8.1.5.3 Measurable outcome
- Continue to hold monthly workstream meetings with the place-based care group EDI leads and corporate services. WRES and WDES progress to be monitored at these meetings.
- WRES and WDES to remain permanent agenda items at the local EDI meetings. Active local demonstration of work carried out in line with the action plans. Evidence collection templates to be submitted on a bi-monthly basis to the Head of EDIP demonstrating work carried out against the standards.
- Annual improvement in our staff survey results and ESR data against the metrics.
- Implementation and evaluation of the actions on the associated action plans.
- Relevant focused communications disseminated throughout the trust on a monthly basis supporting the EDI agenda so staff are informed about expectations and opportunities.
- Members of the staff networks are involved in the co-production of initiatives and action plans; opinions and feedback sought.
- Improve the recruitment and shortlisting of disabled applicants through various AFC bands.
8.1.5.4 Progress to date
The equality, diversity and inclusion workstream DAWN meeting and REaCH network have overseen the data analysis, outcome and co-production of the associated action plans.
Ethnic minority and disabled colleagues have been offered career and interview skills coaching through their staff network groups. To date 12 ethnic minority or REACH colleagues have taken up this offer. 5 of these colleagues are participating in the ICS inclusive cultures partnership programme. Disability history month event info to go here.
The trust’s Communication team regularly publicise information relating to racial equality events, training and webinars. The Improvement and Culture team hold Schwartz rounds on the theme of racism and disability.
The Chief Executive has enabled the networks to take over their Friday Email communication for Black and LGBTQ+, disability history months promoting the themes of “proud to be” and hidden disabilities.
The network chair’s have enrolled on the NHS Providers “Developing staff chair’s programme”.
8.1.6 Objective 6, trust-wide objective
8.1.6.1 Objective
- To implement a reverse mentoring project for senior and middle managers that aims to raise their awareness and understanding of the “lived experiences” of staff belonging to equality groups whilst promoting action to improve those experiences.
8.1.6.2 Action
- Design and implement an RDaSH specific reverse mentoring programme.
- Commence delivery with the trust board becoming mentees and being mentored by three different cohorts of mentors; namely ethnic minority colleagues, disabled and LGBTQ+ colleagues.
- Participate in system wide opportunities targeting ethnic minority colleagues talent development.
8.1.6.3 Measurable outcome
- Reverse mentoring gives leaders in the trust the opportunity to be mentored on equality, diversity and inclusion issues, helping leaders to understand any barriers to the successful recruitment, development, progression and experience of staff, enabling those leaders to create actions to remove such barriers. the programme also purposes to open up our leader’s worlds, change their world views, and enable them to listen, empathise and act.
- Reverse mentoring gives staff the development opportunity to mentor a senior leader and to have their voices heard and experiences understood at a senior level. it will provide them with opportunities to develop their interpersonal and mentoring skills and to connect with someone in a leadership position.
- For both mentors and mentees, there is an opportunity to develop a long-lasting relationship which lasts beyond the end of the programme.
- Identified actions established within the partnerships can be raised with the WDI standards workstream to address on a wider scale.
8.1.6.4 Progress to date
As part of the trust’s commitment to develop an inclusive culture, we have developed an equality, diversity and inclusion reverse mentoring programme. Reverse mentoring aims to educate leaders in diversity issues and expose them to challenging dialogue which they might not otherwise encounter.
The purpose of the programme is to promote understanding of equality, diversity and Inclusion issues, and to provide opportunities for those in protected groups to challenge and influence the trust based on their lived experiences.
Cohort 1 for ethnic diverse colleagues took place in 2020/2021 and cohort 2 for our disabled colleagues was held September 2021 to April 2022.
Cohort 3 for our LGBTQ+ colleagues is due to commence in September 2023.
8.1.7 Objective 7, trust-wide objective
8.1.7.1 Objective
- Ensure spiritual and religious care is accessible to all.
8.1.7.2 Action
- Publish information for all areas to ensure staff and patients know what is available.
- Distribute posters, notices in daily emails, updates on website.
- Have good signage and directional arrows making the building and rooms prominent.
- Ensure people attending services or activities know that they will be able to follow services and will not feel excluded, with any adaptations made to accommodate each individual.
- An updated leaflet in a simple format that will direct patients and carers to all the information they need.
- Cleaning stations and a bar code checking in systems will be implemented to ensure safety and promote accessibility.
8.1.7.3 Measurable outcome
- Muslim lead, links with local faith groups, chaplains visit anybody regardless of any faith or none.
- People can self-refer; relatives or staff can refer by phone, email, word of mouth or written request.
- Buildings will be accessible in regard to opening hours and physical access.
- Easy read order of services with picture symbols is made available.
- The current leaflet will be updated with user friendly language and made available online.
- All sites will be made accessible in line with COVID-19 requirements and clear facemasks will be available for those at end of life or those who need to lip read.
8.1.7.4 Progress to date
- Our workforce continue to engage with chaplains for spiritual and pastoral support.
- Chaplains are also working with Doncaster and Bassetlaw Teaching Hospitals supporting patients via the out of hours on call rota.
- Information regarding any faith services or how people can watch these that are shared via Communications team and made available on the public website. We have made available digital religious services on the Trust’s YouTube channel and can offer virtual prayers and other faith related services.
- The Spiritual Care Centre offers services to all religions, faiths and beliefs including the non-religious or those not associated with any faith group. Recently we had our Diwali online event where we spoke about the importance of light from our diverse backgrounds. Our Spiritual Care team also promote information and awareness for colleagues and people who use our services leading up to and during Ramadan and ensure that the prayer room is fully accessible.
- The Spiritual Care team continues to work with wards and services to ensure that people are supported in these difficult times. We currently have one Chaplain working at the Woodlands site one day a week, Great Oaks and between the other three Chaplains Tickhill Road and Swallownest court are visited.
- Chaplains also visit community patients and actively engage with their care plans and are also involved in many multi-disciplinary team meetings when discussing patient care plans and offer support via this channel.
- The chaplains are involved with the trust’s ethics committee and use this opportunity to contribute to some of the wider decisions regarding patient and staff wellbeing.
8.1.8 Objective 8, trust-wide objective
8.1.8.1 Objective
- To increase awareness of mental health issues, services and improve access and experience within North Lincolnshire.
8.1.8.2 Action
- Increase awareness of mental health issues and improve access and experience of mental health services.
- Monitor patient and carers experience.
- Engage with community groups and partners.
- Monitor complaints to enable service improvement.
8.1.8.3 Measurable outcome
- Everyone should know how to access mental health services and what is available to them.
- People should be able to tell us openly and honestly about our mental health services.
- Obtain feedback from people that use our service and act on the feedback received.
- People should be able to tell us ways to improve our services (“you said we did”).
- Concerns or complaints about the service should be responded to effectively and timely.
8.1.8.4 Progress to date
- Deaf awareness champions have been nominated and are attending the training hosted by the trust’s Deaf Awareness CPN.
- Stakeholder events have been organised to ensure any persons that may have or have a diagnosed learning disability have the same access to services as those not in seldom groups.
- All people that access services have a full needs assessment completed. This is standard practice within the care group to ensure accessible information, reasonable adjustments such as longer appointments and spiritual needs are met but very much individualised and tailored to their needs.
- Inpatient wards are now holding weekly patient experience groups.
- As part of our inclusive recruitment process, we are inviting people who use are services to sit on interview panels.
8.1.9 Objective 9, Doncaster care group
8.1.9.1 Objective
- Improved patient access and experience for all of our services.
8.1.9.2 Action
- Monitor patient and carers experience.
- Engage with community groups and partners.
- Monitor complaints to enable service improvement.
8.1.9.3 Measurable outcome
- Everyone should know how to access all our services and what is available to them
- People are told about the choices they have in ways they understand.
- People have the support they need to make choices they want to make.
- People say good things about the services they have used.
- Complaints are sorted out quickly and properly.
8.1.9.4 Progress to date
- A new peer mentor and former user of our service supported the service by attending Doncaster Metropolitan Borough Council’s Scrutiny Council with a senior worker from Aspire to discuss what is working well in service and gaps in service with councillors to identify future developments.
- 2 health and wellbeing colleague champions have been nominated in the service. The champions will be presented this new role at our whole service meeting in December 2021 and worked with staff to gain ideas of how to better support the staff team in terms of their own health and wellbeing. A massage chair has already been purchased for the staff area in the service.
- A film has been completed showing our signage from the entrance to learning disability outpatients.
- Doncaster care group worked closely with the RDaSH Estates team and we now have the traffic light icon on our signage so that it can be recognised rather than the writing as some individuals with learning disabilities are unable to read.
- The adult mental health unit held a pilot project with PFG which commenced in January 2022 with the aim of seeking inpatient feedback by people with lived experience of mental health issues, who volunteer with people focused group (PFG.)
- Deaf awareness champions have been set up across the trust and are undergoing training.
- We work with the police, wider multi-disciplinary team and stakeholders to ensure any persons that may have or has a diagnosed learning disability has the same access to services as those not in hard-to-reach groups.
- We are working with wider services and stakeholders to have them acknowledge that individuals have the same rights as non-learning-disabled individuals such as access to mainstream mental health services, supporting other areas with making reasonable adjustments and individualised plans of care and support. We meet monthly with the CCG and local authority to highlight needs, gaps in services and plan how we will meet these.
8.1.10 Objective 10, all care groups
8.1.10.1 Objective
- To increase awareness of mental health issues and to improve access and experience of mental health people who use our services across the health economy for the deaf community.
8.1.10.2 Action
- To provide the deaf (BSL) community with information about mental health in BSL.
- For staff to understand the cultural and communication needs of deaf people who use our services and meet these.
- BSL interpreters to be booked for appointments with non-signing staff.
- Monitor patient and carers experience.
8.1.10.3 Measurable outcome
- Everyone should know how to access all our services and what is available to them.
- People are told about the choices they have in ways they understand.
- BSL video about mental health and how to access support sent out on Facebook page.
- Consideration of Deaf awareness champions in teams across the trust.
- Fortnightly BSL zoom cafés to support staff to learn some BSL and have a greater understanding of deaf culture.
8.1.10.4 Progress to date
- 20 Deaf awareness champions have been set up across the trust and are undergoing training.
8.1.11 Objective 11, Rotherham care group
8.1.11.1 Objective
- Service development of new community mental health models to be co-produced with patients and carers with lived experience with representation from protected groups and networks (ethnic minorities, LGBTQ+ and disability and wellbeing.)
8.1.11.2 Action
- Development of a Rotherham collaborative alliance with patients and carers representing different protected groups.
- Representation of carers, patients, peer support workers of protected groups to be part of system development with representation at steering groups, and focus groups.
8.1.11.3 Measurable outcome
- Co-production means that services are developed to deliver what people want and that they are more likely to stay engaged in them.
- Meaningful co-production will mean that patients are at the heart of the service development and the service is developed by those in receipt of the care.
- Everyone should know how to access all our services and what is available to them.
- People are told about the choices they have in ways they understand.
- People have the support they need to make choices they want to make.
- People have the support they need to make choices they want to make.
- People say good things about the services they have used.
- Complaints are sorted out quickly and properly.
8.1.11.4 Progress to date
- Your opinion counts, currently a paper form is sent out routinely with discharge letters. A standard feedback form is posted to individuals with a SAE for them to return it completed. Comments are passed to the practitioner(s) and team manager for review and discussion. They may also be discussed in team meetings, but processes are currently informal.
- Patients are regularly Involved in structured judgement review meetings.
- Peer support workers from local advocacy group are working within the team.
- There is a partnership board including carers and people who use our services.
- Individual discussions feeding back patient experience in supervision and team meetings and are recorded in supervision notes and meeting minutes.
- Regular reflective practice sessions on topics are held.
- Any PAL’S contact is relayed to all concerned, discussed in full and a response formulated in a timely manner. Any complaints are discussed both with the individual(s) and with the team to highlight any areas for learning or improvement.
- IR1s are proactively managed daily and where there have been or are incidents of a racial nature these are actioned immediately.
- Staff direct support from the immediate ward manager or wider clinical team and associate nurse director contact.
- Openness and support is directly offered from a triumvirate perspective and the offer 1-to-1 is always made available.
- Support and encouragement to the staff member is made to report any such incidents and this is supported by the internal IR1 reporting and via 111 to the police with a clear position that RDaSH does not condone this behaviour within its services.
- Promotional and information is made available for the staff networks for peer support a focus of a healthy work environment.
8.1.12 Objective 12, Children’s care group
8.1.12.1 Objective
- Raise awareness of the findings of workforce race equality standard (WRES) throughout the care group and issues that need further addressing to promote equity and inclusion.
8.1.12.2 Action
- Examine the results of the trust data.
- Obtain our care group specific information from the staff survey for further analysis.
- Continue to discuss race equality at place-based meetings.
- Review our action plan and identify further targets and objectives.
8.1.12.3 Measurable outcome
- Action plan to be discussed and monitored through the care group’s equality diversity and inclusion meeting.
- WRES will remain a standing agenda item in the care group monthly EDI meetings.
- Race and equality will be discussed and minutes taken at place-based team meetings.
- Data will reflect improved engagement in the staff survey results and ESR data against the metrics.
- Implementation and evaluation of the actions on the associated action plans.
- Children’s care group staff will be encouraged to attend and contribute to all staff networks, including the reach staff network.
- Relevant focused communications disseminated from care group leadership meetings out to team leaders and their team meetings via the current PowerPoint mechanism to ensure staff are informed about expectations and opportunities.
8.1.12.4 Progress to date
- Doncaster and Rotherham CAMHS have employed a patient engagement and participation worker to work with and engage with seldom heard groups.
- Staff from across all localities have been encouraged to engage with the REACH network, LGBTQ+ network, DAWN network and participate in the reverse mentoring programme.
- Individualised risk assessments and health passports have been encouraged to be undertaken for all staff across all localities who have a protected characteristic. Where required reasonable adjustments have been made to support staff with an extensive flexible working offer. discrimination is regularly discussed in supervisions and team meetings to create an open culture.
9 Conclusion
The 2022 PSED annual review report provides an update on information collected from the trust’s four care groups and corporate services and demonstrates how they promote equality diversity and Inclusion and the systems of support for our people. These areas are linked to the equality, diversity and inclusion work that the trust carries out to ensure that it meets its legal obligations and the EDS2022.
Our equality objectives were co-produced in 2021 and set the priorities for 4 years for the trust within the context of the current social and economic climate. The trust monitors its progress via its equality, diversity and inclusion workstream and people and organisational development committee.
The trust continues to work towards creating a more inclusive environment that values and respects the identity of all our people whilst harnessing their full potential. We aim to ensure that we provide sensitive, appropriate and accessible services so that people who use our services have the best possible health outcomes. We acknowledge that there is still work to do and will continually strive to be the best employer and provider of services.
We believe that the wealth of information contained within this review report demonstrates the significant progress made by the trust whilst operating in a challenging time for our people and those who use our services.
10 Equality delivery system (EDS) report 2022
11 Equality and diversity monitoring information 2023
Document control
- Prepared by: Amanda Ambler.
- Role: Interim head of EDI.
- Date: March 2023.
Page last reviewed: November 29, 2024
Next review due: November 29, 2025
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