Cancer information and support
Located in Doncaster.
The cancer information and support service work alongside other clinical and community services and are based at St John’s Information and Support Centre and in the Macmillan Centre at Doncaster Royal Infirmary, which provides a drop-in service.
How we can help
Cancer can affect your life in many ways, whether you’re a patient, carer or family member.
The cancer information and support service is here to help. We offer support to anyone wanting to talk about how cancer is affecting them.
You can speak to us by phone, or book an appointment with one of the team, or ask for a home visit.
The service is delivered by an experienced team of health professionals and skilled volunteers that offer a range of information and support including:
- booklets and leaflets, for example, specific cancer information and treatments, advance care planning
- emotional support by phone or face to face with referrals to counselling service if requested
- referrals to local and national services for help with financial advice and applications for benefits
- information about living with cancer, for example, managing fatigue, work-related issues, diet, exercise and finances
- cancer screening information
- recognising early signs and symptoms
- healthy lifestyle advice
- links to clinical teams
Non-urgent advice: How to get help
Referrals to the service for people living in Doncaster or those registered with a Doncaster GP who:
- require information about cancer
- have a cancer diagnosis
- are living with the consequences of a cancer diagnosis
- are a carer, relative or friend of someone with cancer
- are worried about cancer or want information about reducing the risks of developing cancer
- are a health or social care professional
Anyone can self-refer to the service by phoning or emailing with their contact details. We also accept referrals from health and social care professionals.
Appointments can be arranged at St John’s Information and Support Centre or the Macmillan Cancer Information Centre in Doncaster Royal Infirmary, which are both friendly and confidential environments.
Alternatively, the team can arrange to visit you at home, if you prefer.
Contact the service
Doncaster
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Address
St John’s Information and Support Centre
Weston Road
Balby
Doncaster
DN4 8JS -
Phone
-
Online
Using our online system also allows you to:- contact our admin teams online and receive text or email responses
- cancel appointments (if you are cancelling with less than 24 hours’ notice, please call us instead)
Plan your journey
If you use public transport, the Traveline journey planner provides information about what services and times are available.
Page last reviewed: December 12, 2025
Next review due: December 12, 2026
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