Virtual ward
Located in Rotherham and Doncaster.
The virtual ward offers swift evaluation and comprehensive care to patients whose needs can be effectively managed within the comfort of their homes.
How we can help
Our skilled healthcare team delivers daily clinical support, offering various forms of assistance:
- specialised assistance from community mental health nurses for diagnosis, treatment, and support
- general nurses addressing physical health needs
- physiotherapists and occupational therapists promoting overall well-being, exercise, daily living activities, posture improvement, and mobility
- referral options to the enhanced care home team (ECHT) for additional support in case of falls
- senior assistants available for blood tests and ECGs, if necessary
This approach enables patients to stay in familiar surroundings while healthcare professionals monitor their condition until recovery.
Non-urgent advice: How to get help
Referrals to the Urgent Community Response team can be initiated either by individuals themselves or on their behalf through the single point of access (SPA).
Contact the service
Rotherham and Doncaster
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Phone
Lines are open every day, 8am to 6pm. Please note this number is for the Urgent Community Response team which can step patients up to virtual wards.
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Online
Using our online system also allows you to:
- contact our admin teams and receive replies by text or email
- cancel appointments; if you need to cancel with less than 24 hours’ notice, please call us instead
Your opinion
Tell us what you think of our service, simply visit our Care Opinion and leave us your feedback.
Plan your journey
If you use public transport, the Traveline journey planner provides information about what services and times are available.
Page last reviewed: February 02, 2026
Next review due: February 02, 2027
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