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Coronavirus (COVID-19)

We have a number of temporary service changes in light of the Coronavirus pandemic. Temporary changes to our services.


We have a range of information and advice here: Coronavirus information.

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Information Governance

Potential Delays due to COVID-19

Your request for information may be delayed due to urgent operational responses to dealing with Public Health priorities. We apologise for any inconvenience this may cause, we do remain committed to responding to your request and will respond as soon as we are able. Should our response to your request breach the statutory timeframe and you remain unhappy with our response you have the right to complain to the Information Commissioners Office.

Further information and independent advice regarding the Data Protection Act 2018, incorporating the General Data protection Regulation 2016 is available from the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, ,Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number.

What is information governance?

Standards for controlling information by this Trust, for/by everyone who passes through our hands, or whose information we process.

Information Governance ensures necessary safeguards for, and appropriate use of, patient and personal information.

Why do we need it?

To show that we can be trusted to maintain the confidentiality and security of personal and corporate information

How do we do this?

Providing training and giving advice and guidance. Annually assessing ourselves against DoH requirements and DSP Toolkit

Who is responsible for your data?

Senior Information Risk Officer (SIRO)
Richard Banks
Director of Health Informatics
Phone No: 01302 796189

Caldicott Guardian
Dr Nav Ahluwalia
Executive Medical Director
Phone No: 01302 796189

Data Protection Officer (DPO)
Caroline J Britten
Head of Information Governance
Phone No: 01302 796189

Key areas are:

To contact our team click here


*currently under development